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Shipping items you purchase from the 23Andme store to Australia used to be a hassle, but that’s no longer the case. This post details a straightforward process for receiving your orders from the 23Andme store.

The key lies in using MyUS, a package forwarder that will accept your 23Andme store orders and forward them to your doorstep in Australia.

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Does 23Andme Deliver to Australia?

If you’re living in Australia and considering exploring your genetic heritage, you may have wondered whether 23Andme delivers to your country. 23Andme is a popular genetic testing service that provides individuals with information about their ancestry, genetic traits, and health predispositions based on their DNA. In this article, we will explore whether 23Andme delivers to Australia, and if so, what options are available to Australian customers.

Shipping to Australia

As of October 2021, 23Andme does indeed deliver to Australia. When you place an order on the 23Andme website, you’ll have the option to select Australia as your shipping destination. The company has partnerships with international courier services that enable them to ship their genetic testing kits to customers around the world, including those in Australia.

Delivery Times and Costs

The delivery times and costs associated with shipping a 23Andme kit to Australia can vary depending on your location within the country. In general, customers in major cities such as Sydney, Melbourne, Brisbane, Perth, and Adelaide can expect shorter delivery times compared to those in more remote areas. Additionally, the cost of shipping to Australia will be calculated and displayed at the checkout when you place your order on the 23Andme website. It’s important to factor in shipping costs when budgeting for your genetic testing experience.

Customs and Import Restrictions

When ordering a 23Andme kit from outside of Australia, it’s essential to be aware of any customs and import restrictions that may apply. Genetic testing kits contain biological material, and some countries have regulations in place to ensure the safe and legal import of such products. In Australia, there are specific regulations that govern the importation of biological materials, and it’s advisable to familiarize yourself with these regulations before placing your order with 23Andme.

Local Distribution and Collection Points

In addition to shipping directly to customers’ homes, 23Andme may also partner with local distribution and collection points in Australia. Depending on your location, you may have the option to collect your 23Andme kit from a nearby distribution center, eliminating the need for home delivery. This can be a convenient option for individuals who prefer to personally pick up their genetic testing kit or who may not be available to receive a home delivery.

Local Support and Services

While 23Andme is headquartered in the United States, the company provides customer support and services to customers in Australia. If you have any questions or concerns about the delivery of your 23Andme kit, you can reach out to the company’s customer support team via email or phone for assistance. Additionally, 23Andme’s website and resources are available to Australian customers, providing access to information and tools related to genetic testing and ancestry exploration.


In conclusion, 23Andme does indeed deliver to Australia, allowing individuals in the country to explore and learn more about their genetic heritage. When placing an order for a 23Andme kit, customers in Australia should consider factors such as delivery times, shipping costs, customs and import restrictions, and local distribution options. By understanding these considerations, you can make an informed decision about acquiring a 23Andme kit and embarking on a journey of discovery through genetic testing and ancestry exploration.

Our Recommended Shipping Forwarder: MyUS

MyUS.com will forward your packages to any city in Australia, including cities such as: South Australia, Western Australia, Queensland, Northern Territory, Victoria, New South Wales, Tasmania, Australian Capital Territory.